Good morning,
Drop in events to learn more about the Digital Switchover in Northumberland
Many people in Northumberland will have questions or would like to know more about the Digital Switchover. By December 2025, services that rely on the old landline system such as home phones and healthcare devices will be switched to upgraded digital landline services as part of a national switchover led by the UK telecomms industry.
This may include:
- Home phones (traditional landline)
- Amplified phones (for those with hearing loss)
- Personal telecare products
- Fall and motion detectors
- Portable healthcare devices such as ECG or oxygen monitors
Throughout June, BT will be heading to Northumberland where a team will be on hand to tell people about its new home phone service Digital Voice, why the change is necessary and what it means. Please see the event information below which may be of interest to your town or parish.
You don’t have to pre-book, just turn up.
Hexham
Date: Friday 14 and Monday 17 June
Time: 9am - 3pm
Location: Hexham Town Centre (The Shambles), Market Place, Hexham, NE46 1XQ
Prudhoe
Date: Tuesday 18 June
Time: 10am - 4pm
Location: Prudhoe Library, 58 Spetchells, Front Street, Prudhoe, NE42 5AA
Cramlington
Date: Monday 24 and Tuesday 25 June
Time: 10am - 4pm
Location: Cramlington Library, The Hub at Cramlington, Forum Way, Cramlington, NE23 6YB
Morpeth
Date: Wednesday 26 and Thursday 27 June
Time: 10am – 4pm
Location: Dobbies Morpeth (carpark), Heighley Gate, Morpeth, NE61 3DA
Ponteland
Date: Wednesday 26 June
Time: 10am - 4pm
Location: Dobbies Ponteland (carpark), Street House Farm, Ponteland, NE20 9BT
Amble
Date: Thursday 27 June
Time: 10am - 4pm
Location: Morrisons (carpark), Coquet Enterprise Park, Amble, NE65 0PE
Rothbury
Date: Friday 28 June
Time: 9am - 3pm
Location: High Street (by Turks Head), Rothbury, NE65 7TE
Alnwick
Date: Friday 28 June
Time: 9am – 3pm
Location: Marketplace, Alnwick, NE66 1TN
Find out more about the Digital Switchover here